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Willard Powell, Inc. is working to build teams and a better world by supporting talent acquisition efforts within retail banking, corporate banking, investment banking, private banking, wealth management, asset management, hedge fund, private equity, insurance, and reinsurance.



REGULATORY

Compliance organizations within financial services firms are struggling to keep pace with change in government regulations.  Policy shifts in Washington are creating challenges. Shifting financial crimes regulations from OFAC have firms challenged to ensuring effective sanctions screening.

FINTECH

Emerging technologies accelerating the growth and acceptance of FinTech offerings are disrupting traditional financial service business models.  Integration of innovative offerings from FinTech firms internationally are creating domestic regulatory challenges.  In particular, competition in the payments space is creating for significant disruption.

CUSTOMER LOYALTY

Market disruptions are creating consumer retention challenges.  Increase is consumer loyalty campaigns are required. Investments in CRM systems and big data are providing clients a clear view of customer life cycle, satisfaction and loyalty.

DIGITAL

Financial services organizations are creating new revenue channels by implementing new digital strategies.  By creating new digital experiences for consumers, firms are collecting and assesses significantly more data on customer behaviors. In addition, digitization and automation of internal processes is reducing operational cost.

PRICING

An increasing gap between how aging population and new consumers perceive value.  Retired customers are taking a more active approach to investing, yet are still willing to pay traditional fees.  However, younger clients generally prefer digital access through self-service portals, are ok with less personal interaction and expect reduced fees.

BLOCKCHAIN

With the evolution of and rising visibility of cryptocurrencies like Bitcoin, use of Blockchain (distributed ledger technology) is being incorporated by financial services firms.  As institutions accept and believe in the viability of Blockchain, significant efficiencies will be created by automating external exchange of assets and internal operational processes.

 


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